Guides/Admin Guide/Managing Inquiries

📥

Managing Inquiries

Contact form submissions, course applications, and refund requests — where they show up and how to act on them.

  • Contact Submissions — messages sent through your public website's contact form land here; mark each as read/resolved as you handle it.
  • Course Applications — if a course requires approval to enroll, applications appear here for you to approve or reject.
  • Refund Requests — students can request a refund on a paid course; review and approve or deny each request from this page.
💡

Unread items in each of these sections show a badge count in the sidebar so nothing gets missed.